Terms and Conditions

Welcome! Thank you for using my services.

These Terms and Conditions (the “Terms”) set forth our mutual agreement as to your rights and responsibilities when you use Tracy Seed’s website and services. By using any of (the “Services“) you are agreeing to these Terms.

You can read about the way this website operates and the way your data is handled and processed here Privacy Policy

Services 

Initially, we will meet to clarify your specific intentions and needs and to determine how we might work together to meet agreed objectives.

Fees 

To view my current FEES follow the links below:

2023 Fee Schedule

I sometimes offer my services pro-bono

Training and Consultancy

You can commission my services for a half day or one-day attendance.

Full agreement of bespoke services and predesigned courses, including the fee and terms of payment, is agreed with each client prior to starting the contract.

Coaching and Mentoring 

You can book individual sessions and a series of sessions

The fee for the agreed number of sessions is payable in advance.

24-hour notice is required to reschedule an appointment.

Complete and submit this coaching registration form, prior to attending the session.

Events, On-Line Courses, and Webinars

The content and conditions of service are explained in the text of each event listed on the website here.
Your attendance indicates that you are in full agreement with the specific and general terms listed below.

The fee for an event is payable in advance. On sign up you will be asked for consent to receive course emails from me.  Please read my privacy policy for information about how your email address and name will be stored.

In the event of an accident or illness during an event, you are responsible for medical fees.

Cancellation and Refund

If I cancel an event your full FEE will be refunded.

I accept no liability for refunding flights or your accommodation costs.

If you are unable to attend an event, a full refund (less any admin costs) will be made if the cancellation request is received 7 days prior to delivery. After this date, the fee will not be refunded. A credit note may be issued, this can be used to attend a future course or one to one coaching session. Other terms may be applicable for residential and international events, please do make sure that you read this information on the published event, that you want to attend.

Disclaimer

My coaching and training services can challenge you, your family (and/or your organisation) in ways that are dynamic, mentally and emotionally transformational.  We work to co-create resonance with the needs and values that are important to you all. The work we do together is highly likely to create change.

If you have any concerns, mental or physical health issues or special needs that may impact the way we work together you can contact me (in full confidence) to discuss whether my service will be appropriate for you or whether you might like to engage some extra support.

I am not a psychologist or analyst.  I do not offer advice, counselling or psychotherapy.
I am a coach and trainer with specialist knowledge and professional qualifications in Coaching, Education, Training, Mediation, Neuro-linguistic programming,  Nonviolent communication and Biocentric movement (et al).  I have extensive experience working with adult individuals and groups; in leadership, education, family matters, personal development, and wellbeing.  You can read my formal biography here. 

By engaging my service, you certify that you acknowledge:

  1. My services are for educational purposes they are not a substitute for medical care and
  2. Under no circumstances, will you hold Tracy Seed liable for any consequences for actions you choose to take as a result of engaging my service.
  3. Your contact information, work notes and purchases are stored by Tracy Seed electronically. You can have full access to this information on request. Your privacy is respected, which means that your records are confidential and will not be shared with any unspecified third party, to the extent permissible by law.

Dissatisfied with my services?

It is my intention to offer services in ways that value equality, inclusion, fairness, care, and respect and that support wellbeing.

I recognise that, despite my best intention, my service may not always be delivered or received in the way I would like it to. I welcome hearing feedback about anything you want to share with me. I am committed to learning and improving my communication, practice, and sessions  – You can read my complaints process here 

Love my services?

Please consider adding a review to google here. These ratings support me and others, because people find my work  more easily. You can also write a testimonial for me to include in publications and tell your friends and colleagues what I offer:)

Thank you for reading, if you have any questions please contact me.

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