Training
Establishing a culture of empathy with Nonviolent Communication requires training in skills we are seldom taught: emotional intelligence, deep listening and intentional way of being. These elements foster collaborative leadership and relating. I offer NVC consultancy, training, facilitation and coaching.
'Participants felt inspired with eye-opening and heart-opening moments that were perfect for a professional setting. Tracy cares about people and results!'
Marie Miyashiro, Author -The Empathy Factor business book
Bring empathy into your home and work life
A culture of empathy – always starts with ourselves – a place where you’re free to be your authentic best. This is what I’ve taught individuals to develop, and to successfully incorporate within their family, communities and organisations for the past three decades.
Empathic Communication also known as Nonviolent Communication (NVC) can transform situations characterised by conflict.
It presents a mindset with communication skills, we are seldom taught.
You’ll learn to listen to what’s important for each person with openness, curiosity, and compassion. Express yourself authentically and receive feedback without hearing criticism and blame.
NVC offers emotional liberation and empowerment through compassion.
You’ll view behaviour through the lens of human needs, which makes it so much easier to respect differences in relationships and find solutions to problems together.
To learn more about NVC:
OR Speak to me about NVC training and coaching for your group or organisation.
We can discuss field-tested methods mentioned in the case study entitled ‘3 x 3 Empathy Factors: Systemic Nonviolent Communication® as Cultural Transformation’ Marie R. Miyashiro, Marshall Rosenberg, PhD and other NVC programmes mentioned in these publications.
Nonviolent Communication — A Language of Life: Life-Changing Tools for Healthy Relationships
The Empathy Factor: Your Competitive Advantage for Personal, Team, and Business Success
Words That Work in Business: A Practical Guide to Effective Communication in the Workplace
The most current research tells us that empathy is the most important leadership skill.
When psychological safety is established between individuals and groups, trust, inclusion and belonging can be fostered at every level of the organisation.
'The training gave us tools to be able to have complex conversations in a team of ten multicultural and multilingual members working remotely.'
Magda, Lima
Create NVC foundations in your workplace
You will:
- discover the secret of high performing teams
- communicate mindfully through conflict
- acquire tools for authentic expression
- facilitate creative collaboration
“One of Satya Nadella’s first acts after becoming CEO of Microsoft, was to ask the company’s top executives to read Marshall Rosenberg’s “Nonviolent Communication” a treatise on empathic collaboration. . . . he had his top lieutenants read, and the culture that took hold from there.” Read more here
Build sustainable outcomes.
The benefits of Empathic Communication (NVC) include:
- increased productivity
- reduced mental health, and absence from work
- actively listening to each other
- fewer conflicts
- skill in mediating conflicts that do arise
- happy customers/students/families
- individuals feeling at home with themselves and each other