Privacy Policy
Your privacy matters to me. This policy sets out how Tracy Seed Associates uses and protects any information that you provide when you use this website or when we meet face to face for coaching and training. This policy is effective from 20 April 2018 (updated 2 April 2021)
Data Processing and Security
The information collected from you is the personal information you provide for me to process your requests and bring you services that may be of interest to you.
You can rest assured that all communication between your browser and my website is hosted in a secure UK based data centre and the software used is kept up-to-date.
Cookies
Like all websites, my site uses cookies. These track use of the site and give you the best user experience.
A cookie is a small file, which asks for permission to be placed on your computer hard drive.
If you register as a customer the website will remember you the next time you visit. You can turn off cookies and any website tracking within your web browser by going to internet options – privacy. If you do this, you will be unable to place an order or benefit from some of the other features provided by this website.
My website uses cookies to:
- Take and fulfil customer orders.
- Analyse data about webpage traffic to help me improve the way my site meets your needs. The service I use for this is provided by google analytics.
You can also find me on facebook where I have a number of groups, twitter, linked in, Pinterest and Youtube. If you choose to follow these links from my website, you may want to read their privacy policies too!
I occasionally use Facebook advertising and Whats app groups to communicate with those of you signed up for some of my events too!
Courses and events
If you place an order via the online shop for a course, event or service, you will be asked to give the information necessary to process your order including, but not limited to, your name, physical address, telephone number, email address, title. Your account information will be stored on this website and data is transferred to a mailing list which is managed by mail chimp. You will receive emails about your booking status and my news. You can unsubcribe from this list at any time.
Your order is managed by woo commerce and payment is processed through pay pal (see pay pal privacy policy) Stripe (Stripe privacy policy) (or direct bank transfer I never have access to your credit card or other personal financial information. I use an accounting system for recording customer names, email address and transactions.
I keep course registers and student assignments in encrypted password protected files on my computer.
After some courses, events and services, you will be sent a survey through email, for your feedback. Any responses received are used to helps me improve my service. I use survey monkey.
News
You can subscribe to my mailing list to receive general news and event information on this website. I make every effort to only send you information of interest. You can unsubscribe any time simply by pressing the unsubscribe button in an email. My mailing list is managed by MailChimp.
One to one coaching sessions.
When you make a booking for a session with me through the contact page on this website, a notification is sent to you and to me via a service known as youcanbookme
I keep a few notes during our sessions these help me remember what the main highlights were and any actions that were agreed. I send you a summary of these notes via email and store this information, alongside your registration on my computer in a password protected encrypted file.
I value your information as much as I do my own and take every measure to keep this confidential and secure. Please read all privacy statements of the services that support ease of management of my services. These are contained in the linked text above.
Links to Third Party Sites
This website contains links to other websites that I do not control (“Third Party Sites”). I am not responsible for the privacy practices of these other sites. If you follow a link and leave my website it’s advisable to read the privacy statements of each and every website that collects personally identifiable information.
This Privacy Policy applies solely to information collected by this website and during face to face for coaching and training.
Your information will not be sold, reused, rented or disclosed to unspecified third parties.
You are entitled to see any information held about you and may request any necessary changes to ensure that it is accurate and kept up-to-date.
Your information is retained for a reasonable period or as long as the law requires or permit.
My site is a general audience site and does not knowingly collect any personal information from children. While my website may be viewed by children, I do not wish to receive data from children.
No information should be submitted to or posted at, my web site by visitors under 18 years of age without the consent of their parent or guardian.
Breach of privacy
If for any reason you believe that your privacy has been breached through the use of this site, please let me know immediately by email tracy@tracyseed.com, and I will do my best to promptly determine and correct the problem.
Updates
Do check this policy regularly I will keep it up to date. When I do, I will also revise the “last updated” date at the top of the privacy policy. Please contact me if you want to discuss any information contained here.
Best wishes
Tracy
Telephone +44 (0) 7795632878
